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    Help - Contact us

    The Contact us page provides details of the various ways in which you can contact the scheme administration team. If you have any queries regarding any of the information held on this website then you should use this page.

    If you click on the Contact us button, you will be presented with a form. Please complete all the fields on the form and select the query type from the drop-down list. Provide as much information as you can in the Comments and questions section and click the submit button. Typically, you will receive a response to your query within ten working days.

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Contact us

To contact us, click here:

Alternatively you can write to us at:

  • Royal Mail Statutory Pension Scheme
  • PO Box 551
  • Darlington
  • DL1 9TX
  • United Kingdom

Or call us on: 0333 222 0078
Or email us at: enquiries@rmsps.co.uk

Please quote your National Insurance number in any correspondence.

Our aim is to deliver the highest possible standards of service to our customers. If you are dissatisfied with any aspect of the service that you have received from the scheme and you would like more information on the complaint process, please contact us.