At the 2023 Budget, the Government announced that the Lifetime Allowance would be abolished from 2024/25 onwards. For 2023/24, the Lifetime Allowance is still in place and some benefits are still restricted by Lifetime Allowance availability. However, the Government has removed any Lifetime Allowance charges for the 2023/24 tax year. This means benefits in excess of the Lifetime Allowance will usually be subject to income tax at marginal rate. Your member portal has yet to be updated for these changes to the Lifetime Allowance.
You may have seen in the news that Capita, who provide our administration services, have recently experienced a cyber‐attack. Capita informed us that they took steps to isolate and contain the issue. However, Capita have confirmed that their ongoing investigations have identified some evidence that a limited amount of data was compromised. Capita do not know yet whether any personal information for any of our members has been impacted. We are working closely with Capita as they continue to investigate the position. We will provide further information or advice as it becomes available.

Registration

You are required to enter your sign in details here.

This information will be used to sign in to the site as you require. The contact details that are requested will be used to send you sign in name reminders, password or Personal Identification Number (PIN) resets and notifications of mailbox items from the scheme administration team. This information will also be used to identify your pensions record.

As a security measure, you will be sent an additional PIN via email, which you will need to access the site.

The sign in name you choose must conform to the following criteria:

  • Must be a minimum of six alphanumeric characters

The password you choose must conform to the following criteria:

  • Be eight or more characters long.
  • Use both upper and lower-case letters.
  • Include one or more numerical digits.
  • Include one or more special characters for example @, #, $, £, *, %.
  • Not be the same as or a derivation of the words:
    • 'Password', 'Royal', 'Mail', 'Pension'

Security code

Please enter the security code shown above to proceed.

Sign in Details

? Enter a question where the answer is a memorable date, event or name. E.g. first holiday, father's middle name

Contact Details

? International dialling code: Please select the international dialling code from where you are based. (This option is only for mobile numbers).

Personal Details

DD/MM/YYYY

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