IMPORTANT MESSAGE ABOUT COVID‐19: To find out more about how we are administering your pension and get answers to any questions that you may have regarding your benefits please see our COVID‐19 frequently asked questions, which you can find here.

Welcome to the Royal Mail Statutory Pension Scheme online portal.

At the 2023 Budget, the Government announced that the Lifetime Allowance would be abolished from 2024/25 onwards. For 2023/24, the Lifetime Allowance is still in place and some benefits are still restricted by Lifetime Allowance availability. However, the Government has removed any Lifetime Allowance charges for the 2023/24 tax year. This means benefits in excess of the Lifetime Allowance will usually be subject to income tax at marginal rate. Your member portal has yet to be updated for these changes to the Lifetime Allowance.
You may have seen in the news that Capita, who provide our administration services, have recently experienced a cyber‐attack. Capita informed us that they took steps to isolate and contain the issue. However, Capita have confirmed that their ongoing investigations have identified some evidence that a limited amount of data was compromised. Capita do not know yet whether any personal information for any of our members has been impacted. We are working closely with Capita as they continue to investigate the position. We will provide further information or advice as it becomes available.
Please note, due to essential maintenance, the website will not be available from 07:00 - 12:00 on Sunday 23rd July 2023.